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Terms and Conditions

Minimum Order Amount is $75

  • Return and Refund Policy

  • We accept returns  on defective merchandise only or give you a store credit to be used on your next order under  the following conditions.
    • Defective items must be reported to us within 3 days of the date of receipt .
    • All return should be shipped by an RMA number. The RMA # must be display on top of the returned package .
    • before returning a purchase you must contact us by phone or email customer@mezonhandbags.com  to receive a return authorization number RMA and shipping instructions
    • All returns must be in original condition including damaged or defective items (in original plastic with tags and . we will not  issue credit  to the return items without the original packaging or used items .
    • All the return pakages must be shipped only with usps or ups with cheapest option , customer must only use the regular ground or standard shipping option no matter how long it will take for the return box or boxes or item to arrive in our warehouse . We do not not accept any next day air or second day air or 3 day select or any express shipping as an option for returning the goods to us by customer and we will not issue credit for cost of shipping if any mentioned options used by customers.
    • We will issue a credit  or store credit only for defective or damaged products  including your return shipping cost (regular ups or usps mail only) customer can not use expedited or express or next day air or second day option at any condition for returning the package. The original shipping charge is not covered under our policy that mentioned. 
    • Payment Method

      • We accept Credit Cards & debit card (VISA, Master Card, and American Express , Discover ).
      • Upon receiving order, your credit card will be processed for pre-authorization not charged . ( we do not charge your card live )
      • we will contact or send email to declined orders and we will keep the merchandise just for 48 hrs.
 
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